Take a look at some of the team members you'll be in contact with below, but we also have a wide variety of technicians and engineers on our team who will support you and your business on an ongoing basis.
After graduating in law, Rachel switched to IT in 1996 and has never looked back.
A self-styled 'geek' who never sits still, Rachel believes that IT makes good staff better and good companies great. She loves the endless possibilities that IT can bring and more specifically, how it can help businesses to become more profitable and efficient.
Away from Biscuit, Rachel loves nothing more than spending time with her family, cooking...and the occasional Brockman's Gin.
Phill has been in IT since before it was called IT.
With a dynamic client portfolio ranging from Olympic British Weightlifting to premier sports clubs such as Sheffield United and tourist attractions including Knowsley Safari Park and Bramham Park (to name but a few!), Phill is constantly thinking of new ways in which businesses can improve the way they work and the service they provide.
Although perpetually busy and energetic in business, in his spare time, Phill is best friend to Toby the dog and likes to go to the pub with him. Occasionally, he likes to go with humans too...
Steve is highly acclaimed for his technical knowledge and the ability to just 'make it work'.
Credited by companies such as Toshiba and Samsung with providing invaluable help with their research and development, Steve brings a wealth of technical experience and expertise to the team.
When he's not being a technical whiz, Steve is a keen golfer, cyclist and fan of all white knuckle outdoor pursuits.
15 years' proven experience in delivering business solutions.
With a strong commercial and academic background in IT, law and project management, Dan has considerable experience in delivering scalable IT strategies in alignment with organisational growth, most recently as part of a respected West Yorkshire law firm Chadwick Lawrence, managing IT infrastructure and data protection across 7 sites and 250 users.
Away from the office, Dan is a keen cyclist, golfer and doting Dad.
Head of Accounts
Providing no-nonsense invoices for our customers
With a passion for numerical perfection, Sarah's attention to detail means that the information she provides for Biscuit's clients, is always clear, simple and easy to understand.
Unlike most of the team, Sarah doesn't play golf, but gee whiz can that girl run!
Translating customer needs into a clear and specific solution.
Aside from her talent to see the wood from the trees, Kim is fantastic at building relationships with our customers, getting to know exactly what you need and delivering every time.
Away from her desk, Kim loves the gym, cooking, holidays and...work? - yep, Kim lives to work! (We can't believe our luck either).
A unique blend of excellent people skills and outstanding technical skills.
Harry possesses a brilliant combination of people skills and technical ability - a combination not always seen in the world of IT.
Harry loves food and doesn't believe in sharing his snacks - we once guilted him into giving Toby the office dog the world's ugliest chip...and he still hasn't forgiven us.
Senior Account Manager
Helping users to maximise profit and improve efficiency, using appropriate IT solutions.
Having worked in a number of client facing roles, Tabrez has over ten years proven track record of delivering strong business and solution focused results. His approach is consultative and he takes his time to understand client challenges and needs. People and process focused, Tabrez always wants our clients to feel confident in their IT choices.
Outside of work Tabrez spends a lot time with his young family. When he gets a chance, he likes to watch and play football – and as an Arsenal fan he regularly moans about their shortcomings.