Founded in 2016, Biscuit has continually evolved to meet the changing needs of our customers and their businesses. Our product set has evolved and is delivered with a dedication to quality, value for money and excellent customer service.
Biscuit’s approach to product development ensures our customers have the ability to evolve and refresh their IT and Cyber Security processes so they are always fit for purpose. Whilst some traditional communications companies advocate outdated silos and deliver IT Support, IT Solutions, and Data Compliance, Biscuit reviews your business goals, objectives and results, and ensures you have the overall solution in place to meet and exceed them.
MEET OUR TEAM
PHILL BURKE - DIRECTOR
Phill has been in IT since before it was called IT.
With a dynamic client portfolio ranging from Olympic British Weightlifting to premier sports clubs such as Sheffield United and tourist attractions including Knowsley Safari Park and Bramham Park (to name but a few!)
Phill is constantly thinking of new ways in which businesses can improve the way they work and the service they provide.
RACHEL ROWLING - DIRECTOR
After graduating in law, Rachel switched to IT in 1996 and has never looked back.
A self-styled 'geek' who never sits still, Rachel believes that IT makes good staff better and good companies great. She loves the endless possibilities that IT can bring and more specifically, how it can help businesses to become more profitable and efficient.
STEVE KIRBY - TECHNICAL DIRECTOR
Steve is highly acclaimed for his technical knowledge and the ability to just 'make it work'.
Credited by companies such as Toshiba and Samsung with providing invaluable help with their research and development, Steve brings a wealth of technical experience and expertise to the team.
Gary joined Biscuit IT in October 2018 and has been working in the IT Support sector for the last 7 years.
In his Account Manager role, he is a central point of contact for our clients. Gary attends initial client appointments to gain an understanding of the clients' infrastructure, pain points, and desired improvements. He then tailors an IT service and solution to best suit that clients' requirements. He also attends periodic strategy meetings with existing support clients
SARAH HUGHES - FINANCE & HR MANAGER
Providing no-nonsense invoices for our customers.
With a passion for numerical perfection, Sarah's attention to detail means that the information she provides for Biscuit's clients, is always clear, simple and easy to understand.
HEAD OF OPERATIONS
HARRY BALKARTAT - TECHNICAL SUPPORT
A unique blend of excellent people skills and outstanding technical skills.
Harry possesses a brilliant combination of people skills and technical ability - a combination not always seen in the world of IT.
VALUED MEMBER OF THE TEAM
“Customers will never love a company until the employees love it first.”
"Alone we can do so little; together we can do so much."