IT Support

Whether your organisation is considering a brand new IT infrastructure or looking for an IT support partner to work with your existing systems, Biscuit offers a comprehensive and flexible range of services from fully managed IT services to bespoke support to suit the needs of your business.

You may find that you only need support in a handful of these areas, or you may be looking for an IT partner to provide a fully managed IT service. Whatever your company’s needs, our services are flexible and the level of support we provide is completely up to you.

Our IT support services include:

  • 24/7 Monitoring and management of your IT systems
  • Remote technical assistance
  • Proactive maintenance of IT hardware and equipment
  • Network monitoring and management
  • Network Security – antivirus, firewall deployment and maintenance
  • Email
  • Microsoft application support Client/Server
  • General IT management of users
  • Hardware setup
  • Server Installation Virtualisation
  • Virtual IT Management
  • Technical project management
  • Training – for IT technicians/managers or office staff
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